It was overall a really gorgeous experience.
One of our therapists gave a mini head massage without checking first that I wanted it. (I was having the facial). I have long hair that had only just been washed and it left my hair really greasy because of the product she used. As soon as she'd started there was no point complaining because the product was already in my hair. I just wished she'd asked first
My daughter and I had a lovely day celebrating her Birthday. Everyone was warm and friendly. We had a fab lunch and a Full body massage which were both great quality. We will definitely be back and are looking forward to seeing all of the renovations.