I normally get an SNS manicure here and it’s great, but this one was disappointing. Firstly, I had to wait half an hour past my booked time - with no apology or acknowledgement. The manicure was messy and I had to ask for it to be tidied after being told it was finished. Also I asked for my nails to be filed into an almond shape, and they’re totally uneven - one hand is much pointier than the other. Really disappointed as this venue is normally great.