The result was all in - nice. But no communication at all, the whole experience was stressful. 2 different guys did my nails and they barely said hello or even smiled at me..That was my second time booking, probably the last one.
Tried to upsell me to gels multiple times even though I was clear I didn't want them. They were clearly bothered by that. The gel removal has absolutely destroyed my nails. They are brittle, broken and rough - likely because they were still trying to convince me to get gels to cover up the roughness. Apparently I still somehow owed them more money because I 'hadn't booked the right thing on Treatwell' which looks to be untrue. That in itself went up from £16 to £17 by the end of the manicure