The staff is excellent—very kind and welcoming. The work they do on nails is highly professional, and I’m very happy with the service. Especially Helena—since the first time I met her, I haven’t been able to go to anyone else. She is very professional and polite. I’m extremely satisfied with her service and highly recommend her. 10/10.
I came in for a biab removal, which I found quite painful at times. I was expecting the service (£15) to include at least a file down of my nails, but when I asked I was told this wasn’t included. She did trim them down for me (thanks!) but I do think this is a lot to charge without any follow on tidy up post removal.