I love the staff at Skin & Tonic, always friendly and remember you too, which gives a lovely neighbourhood feel. I enjoy the chats during treatment, which makes a wax a lot quicker and more pain-free. Sometimes there has been some confusion over time booked for session and waiting whilst a member of staff comes back from a break to unlock the space, but I understand that this is because there is often only one member of staff working on a quiet day. I always recommend the salon to my friends in Bow, because it feels so personalised and convenient each time.