Unfortunately, I wasn't happy at all. Despite I appreciated the technician's effort to make me feel comfortable, I must say the whole process was very slow (1h30!) and not at professional standards. The tools (nail clippers, cuticle pusher, etc) were not kept in disinfectant water; the shellac lamp was dirty (could see other people's fingerprints), and the way the nail polish was applied did not look professional, in fact, it was left uneven and full of air bubbles.
Sam normally does my waxing, but this time I had Evelina - she’s great. It had been 4 months since my last Hollywood, so was dreading the experience, but Evelina made it as pain-free as possible and was done in 20 mins - very quick!