Unfortunately, I wasn't happy at all. Despite I appreciated the technician's effort to make me feel comfortable, I must say the whole process was very slow (1h30!) and not at professional standards. The tools (nail clippers, cuticle pusher, etc) were not kept in disinfectant water; the shellac lamp was dirty (could see other people's fingerprints), and the way the nail polish was applied did not look professional, in fact, it was left uneven and full of air bubbles.