Good experience, I love that the staff explain everything properly. They are not the most professional sometimes but it's quite nice as you can actually have a conversation with them. Treatments are always fine - I had a full leg wax with no pain or problems afterwards.
Individual doing my facial was really rough to the point it felt a little bit like being slapped.
She was late to start for no clear reason but didn't make up the time.
It also sounded like she was chewing and blowing bubbles while doing my facial which didn't make a great ambience.
I've been to the salon once before and that was a great experience so seems a shame the facial was so bad.