Skin & Tonic Reviews

604 Roman Road, Bow, London, E3 2RW

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Reviews are written by customers after their visit.

4.7
5899 reviews

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Written by our customers, so you know what to expect at each and every venue.
Unfortunately this was a bit of a disaster. The beautician stood too close to me and the spray was dripping off my face rather than going on in an even mist. She also didn't put any barrier cream on my knees or feet etc. Then to make matters worse the machine broke and dumped a whole lot of liquid on my torso that was running and dripping everywhere. They couldn't fix the machine so then I had to shower so I didn't end up with an extremely streaky tan on random parts of my body. The beautician was nice enough but it was rather frustrating to waste an hour out of work not getting a tan. It was all a bit farcical. The salon could have been cleaner as it felt a bit grubby in there.
The wax was an okay hollywood wax, it wasn't great but okay. It wasn't necessarily a bad experience, it just wasn't the most comfortable that I've had. My main issue was with my therapist, I did not feel comfortable around her at all which I think is very important with a hollywood wax. I wouldn't go there again for a hollywood wax but for any of their other services I think they would be fine.
I first discovered this salon through a Groupon deal. It is located in the busy Roman Road market area, but is a perfect haven of peace & tranquility. The treatment rooms are clean, spacious & nicely lit, and they have shower facilities. I have had several massages from Sam and she is an excellent therapist, always willing to adapt the routine to suit my personal requirements. She also has a really nice personality. They often have special offers for various treatments, and the prices are very reasonable anyway. I shall be going back regularly. My only minor complaint is that they don't take credit cards.
Have been going back to skin and tonic a few times now because it's always great! They are always Clean friendly and speedy
The second time I've been for a Hollywood and a half leg. Both therapists were fab and I was really impressed with the speed and results. Booked as a pamper package which makes it excellent value for money. Both therapists were extremely busy - and seemed to have back to back appointments which meant that they were struggling to get the rooms turned around from treatment to treatment but they were extremely accommodating despite this and worked really hard to ensure a good customer experience despite this pressure on them. I will be booking in for another wax in four weeks time!