I had high expectations from reviews and the price. The massage started a bit late and ended a bit early. The exfoliation was fine but they couldnt get all of the exfoliant off and the massage was scratchy at times. I wasnt asked about pressure until midway through the massage, which should be asked. Monique stopped frequently to have water (which is fine) but had a plastic water bottle that was cracking and very loud. I didnt find it relaxing. The back massage was nice and she focused on knots.