Everything about this place is great - the staff are very friendly and welcoming, the salon atmosphere is really relaxing, and treatments are reasonably priced. The only slight criticism I would make is that I was left with a slight scratch under my eyebrow after the waxing/tweezing, and if also felt quite tender for a couple of days. This could just be because my skin is particularly thin in that facial area, but it means I can’t give that aspect 5 stars unfortunately!