It was my first time to have my pedicure here. I was very impressed with the service Paula has provided me! She is very friendly, professional, and most of all caring. She made sure I felt comfortable. She explained what she was doing. I've never had paraffin treatment before, so I was a bit apprehensive. Paula made sure I was feeling okay all throughout the procedure. They had a massage chair which you can use and control whilst you're having your pedicure. This was definitely a big bonus.