I was a bit nervous because it was my first professional waxing, but the price was really great so I went for it. I'm really glad I did because it was a great experience, it left me much smoother and for far longer on my back then I've ever felt from shaving or hair removal creams. It was a little sore because I'm a wimp with any kind of pain, but not as bad as I thought it would be, and they were very nice and explained to me the process the whole way through, and didn't rush me into anything.