Silky Smooth Beauty Reviews

10 Bond Street, Ealing, London, W5 5AA

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Reviews are written by customers after their visit.

4.7
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Written by our customers, so you know what to expect at each and every venue.
I enjoyed the facial thoroughly, but after reading up on the web about decleor facials and the special back massage you receive prior to the facial beginning, I was disappointed to not receive this part of the treatment. I'm not sure if Silky Smooth Beauty doesn't do that? Whilst I left the centre with very soft skin, I was also disappointed that there was no steaming or extractions. There was also no communication from the therapist on what they were doing and what they were putting on my face, which I would have appreciated as some of the creams and scrubs I suspect had a bit of a peel element since my face started to burn/tingle at certain points. Most therapists will also ask if you have claustrophobia issues before they apply thick face masks which require them to put the paste over your eyes and lips. I have to admit I was very freaked out by this when the paste was applied to my eyes and lips without any prior warning, particularly given it was a very warm face mask. Again, I enjoyed the facial... a lot of massaging and relaxing... but I'm not sure I'd return for it as I prefer to have a bit more of a robust facial with steam and extractions.
She started with my legs instead of back, which is a bit unusual but still found it enjoyable. I would have appreciated perhaps a hot towel though afterwards as quite a bit of oil was used and I would have preferred to wipe myself down before dressing again.
Lovely experience! My back feels clean and smooth. Great therapist who was really calm and polite. I would recommend. Will be booking again very soon.
Second time here for the therapeutic massage - even better than the first time! I booked through Treatwell and got the discount again - was told after that it was ok third time but the offer was for first time customers only, that would have to pay full price next time. I don't remember seeing any rule when I was booking? I felt bad, but this needs to be more obvious so don't think it was my fault
Cami was excellent. Would definitely go back. Like a previous reviewer, I do wish a bit more time was spent scrubbing the rough skin off the bottoms of my feet. I also wish they had more American style pedicure chair/tub with massage chair and jacuzzi jets but, hey ho- those don't seem to be the norm in London. Nonetheless, I wouldn't let that deter me from returning.
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