The process was rushed and the wax didn’t work well at all. It has stripped a part of my skin off my upper lip completely which I’m devastated about. The lady was nice but I felt she rushed it too as she had another client after me. I’ve come here a few times but this time I am disappointed as I’ve now been left with skin a part of my upper lip skin ripped off and have to treat it and avoid makeup. Would not recommend at all anymore.