It smelt nice and the staff were welcoming. However, the walls weren’t sound proof so you couldn’t fully relax with the noise from the corridor and the trains going by. My therapist was ok.The massage felt like a routine and though there were a few knots in my back, I feel like they were identified but not fully worked on, for the sake of the massage routine. So i feel sort of, half done. I would go back and maybe try a different therapist but not for full price.