To be fair, I went there at 7pm on a Friday night.
The place seems a maze, which didn't make me feel safe. There were two staff members there that seem to be at their living room and no difference that there were customers there. One of them took me to the lower level (basement) for my back massage. The staff member that actually entered the room to do the massage was another one, and at this point, I was half naked and facing down. Didn't feel safe nor relaxed at this point.