Hello its good to know the people you employ Rosie, Melita and MK are superb (unfortunately we all miss Akra who sadly left too early due to a family tragedy, she was fantastic and a truly holistic person who bonded the team when she was there, I miss her myself as a wonderful therapist) If you would like an individual opinion, pay your staff more encourage them to want to be there your inundated by great reoccurring clients like me who bring my daughter and sons (3) for treatments - your staff