On arriving the salon was empty. The owner was darting in and out and said I'd booked the wrong thing and said I would have to pay another £10 more for the conditioning treatment. So I declined and just had the blow dry. The owner(?) /stylist couldn't have been any less interested. Criticising my hair saying I needed keratin treatment and that it was in terrible condition. It's not that it isn't true but he could have been a bit gentler about it! Needless to say is I do book a keratin treatment if won't be here.