Shi'Zen by Grace Reviews

355 Hook Rise South, Surbiton, London, KT6 7LW

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Reviews are written by customers after their visit.

5.0
724 reviews

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Written by our customers, so you know what to expect at each and every venue.
Grace was absolutely lovely and extremely knowledgable. She made me feel very comfortable and explained every step of my issues and how to fix them. She recommended a treatment which was great and provided products.
From the minute I met Grace, I felt calm and relaxed. The facial was an experience rather than just a facial. The hot stone shoulder and neck massage was just a perfect addition. A real treat and I definitely needed it! Will be back for more treatments 100%. My skin is usually very sensitive so I wasn’t sure whether I would react to any products, but Day 3 and I’m still glowing and my skin feels great.
Grace could not have been more welcoming. The whole experience was 10/10 from start to finish.
Absolutely 5 star as always. Grace goes above and beyond to make the whole experience so wonderfully relaxing, the best treatment I’ve ever had by far. I always leave feeling fantastic and looking forward to returning.
I went to Grace to get a facial as I was having an acne flare up Grace was not only welcoming, she was knowledgeable and gave excellent advice. I was however not prepared for the overall experience. It felt more like a facial experience where I had a facial and in between got an amazing massage. She did explain that it was to help drain nodes but it felt amazing. My skin felt great after and has calmed down quite a bit. I highly recommend having a facial experience! And the treatment room...