My shellac manicure was peeling off the day after application and the manicurist who applied it was not too friendly. However, after a few phone calls, the salon agreed to reapply the whole thing at no extra cost and the manicurist for the reapplication was lovely.
As always, a different member of staff did the waxing, but as always, they were friendly, efficient and did a stellar job. I can never go anywhere else for my waxing, these ladies are terrific.