FREAKING OUTSTANDING!!!! Anna was so patient and professional after my nail mishap. My hands are absolutely flawless again! The shape, length and finish is everything I wanted!! Yayyyy!!!!!!
Been to this studio a lot and overall the experience is fine. It is always a bit hit and miss with the technicians though. The one I had this time was a little sloppy with applying the colour. While the nails looks fine at a quick glance and keep well even a week later with no chipping, the nail polish was applied unevenly with a bit of a bumpy surface, untidy edges and some parts where the polish isn't thick enough and the colour isn't entirely covering.
The treatment was meant to last for 1 hour and was done in 30 minutes (despite no other customers waiting) which might be the reason for the imperfect result. Unfortunately, there is no possibility to choose your technician upon booking via Treatwell as some in this studio produce absolutely immaculate nails.
At first everything was ok. I had the test patch two days before (a bit of was on my arm and HD colour stick). My appointment was on time however she started to do without asking how I want my eyebrow. When I start to explain and tell her what I am expecting, she jumped and negatively comment on my eyebrow and that it will not be what I want ( My eyebrow are far better than something an beautician cold not work with) I got upset but told her that I want some thing similar by showing her a picture but she still was disagreed. she start threading without doing any waxing. she didn't even my eyebrows so I told her. she used a very dark powder and draw very unprofessionally. I got scared and asked her to lighten the colour. I told her about was as I had no shape and it was very un clean. she said oh no your eyebrows are thin so i didn't do and if you want i do now ( which is wrong to do at the end after treading when my slin is already red). She gave me feedback form and stand next to me watching me. I would of wrote differently definitely. The actual disaster was when I was in my car and tried to clean the powder she put on my eyebrows to look fuller as it was a lot. I was shocked to see the start of my right eyebrow has been cut by mistake so now I understand why she put so much powder. its almost a week an my eyebrow is still broken. just to dye eyebrow and have a unprofessional thread does not worth £30.