I booked literally 30 mins before on a weekday. I reached a bit early and Stefania was expecting me and greeted me very kindly. The hair wash and the haircut were lovely. Stefania took her time with the haircut, ensuring it looked healthy and bouncy. She kept checking with me to ensure I was happy. The rend result was a lovely fresh cut :) For the price (wash + dry cut) it was fabulous! A*