My first time at the salon and I booked with Matthew as he had good reviews and he was good indeed and very enthusiastic . Sadly the salon had overbooked him so he had to
Juggle other clients alongside my appointment He did make up by offering a voucher for a subsequent treatment. The staff were quite friendly and I look forward to going to their new salon in Portman square
I asked for voluminous curls for an event. The hairdresser used a straightener and gave me mild waves on the basis that my hair would gain volume throughout the evening because it was naturally curly. It just got flatter and flatter. I had flagged that as an issue but was dismissed. I was distracted and didn't want an argument, and really wasn't impressed. I paid for a senior stylist and honestly expected better. :(