I was acknowledged as soon as I came through the door and then asked to take a seat. Asia, my hair stylist came to greet me and she was very friendly and chatty. Most importantly she did a great job cutting my hair and I am very happy with the result! I have naturally curly hair which is not easy to cut unless you know what you are doing. The junior hairdresser was also very attentive while washing and massaging my hair/scalp.