My name is Charlotte, I've been to this salon 2 weeks ago with a groupon voucher for a brazilian blowdry.. I don't really agree with some bad reviews about this place, I had a nice experience, I was very welcomed, staff are very friendly, nice service, very clean salon, the treatment was awesome... very good job guys.. I recommend ..
Went with the groupon brazilian blow-dry voucher. Honestly one of the worst hairdressing experiences of my life. BB didn't work, if anything I felt my hair was in worse condition afterwards. The blow-dry itself was the worst I've ever had, I've curly hair and they didn't dry it in sections, so the result was not professional. The haircut was average. And I wasn't offered so much as a glass of water. I wouldn't go back - even having gone with a voucher, feel that it was a complete waste of money.
Booked for a BB, a groupon deal. Have had done before but wasnt impressed with previous treatment. went for this because of the organic productused. Was very impressed with salon, music not too loud. staff polite and explained whole process to me which is about 2 hours. Was throughly happy with end results and will definately go back for a colour next time. Any negative review is unwarranted or simply individuals postings most have too high an expectation.
purchased a Groupon voucher for Brazilian Blow Dry and made an appointment, from this first point of contact the staff were extremely friendly and helpful. Day before my appt I looked up for directions and got a website (not even sure if it this one) with a very bad review - I thought oknow but turned up for my appt anyhow hoping for the best. As soon as I stepped inside, I thought the review cannot have been about this place - they were extremely friendly and so helpful, first the receptionist and then the stylist went into great detail about the procedure, I feel they were totally honest and as I had had it done already twice - they were keen to explain the different types and what their particular one involved. Immediately I was offered a drink (and at least another 5 offers were made before I did accept a coffee) Whilst I was there several other clients had treatments and everyone of them inc 1 brazilian and 2 highlights all expressed how pleased they were with the results. To be honest I have never written a review on anything before but felt compelled to as the actual service received was so totally the opposite to the review I had read. Aside from the service the treatment (which was 3rd one, as mentioned I had 2 elsewhere) was the best one I have had and will definitely go back and certainly recommend the salon.
I am so sad to read some of the negative reviews with regards to Backstage LA. This salon has the most experienced staff that i have ever visited within London salons.
I had my colour done at Backstage and was given a wonderful consultation by my stylist, the results were beautiful. The stylist answered all of my questions that I had as my hair has been through quite alot previously. Take Backstage LA for what it is, a cool salon, fun music and atmosphere (you can clearly see that these girls are friends and fun but VERY professional) and very chilled.
You must visit this salon, i will be back again and again!!!!