Serenity Therapeutic Massage & Beauty Reviews
1353 High Road, Whetstone, London, N20 9HR
Check availability and book onlineReviews are written by customers after their visit.
445 reviews
Polite friendly service from the staff. Open, clean salon. Thorough treatment delivered within a reasonable time frame. Will consider returning.
Brazilian Waxing
I went here recently as I was going on holiday and wanted to get a Hollywood wax. It was my first time so I was nervous. The beautician greeted me by saying "I hope you don't shave" while laughing this made me feel uncomfortable. Then I got to the room where it looked like the chair/bed cloth had been used by someone before me! She then said "right take off your underwear and jeans" and she stood there while I awkwardly attempted to pull down my leggons! I was so embarrassed. I requested and paid for a hot wax as I had been advised to go for a hot wax as it is less painful especially in such a sensitive area! The wax was hot yes but it was removed with strips! I did not want a strip wax!! Each time I felt pain or discomfort the beautician kept laughing. I tried to make conversion with her to put my mind off of it and she didn't respond. She said "it's nearly over, look look at all of that hair" while pushing a dirty hairy strip in my face to show me. I looked away in embarrassment. She didn't tweeze or advise to tweeze any excess hair at the end. I also asked about aftercare as it was my first time. She was really unhelpful and looked at me confused by the question. Never again! The only reason that I picked this place was because my local beauticians was closed for a few weeks!
Brazilian WaxingShow all…
Pedicure was fine but pretty short and not as thorough as others I've had so that made it quite expensive for what it was.
Otherwise fine.
Pedicure
Quite happy with the treatment! Lady was very nice as well. Didn't feel any pain and was very relaxing session!
Recommend!
The girl that I had was great. I had booked for me and my best friend to go (she is 8 months pregnant) as a treat for her. She really enjoyed it and said it was totally relaxing as was my massage. Pressure was great and it didn't feel rushed at all within the hour. The manager/owner was really helpful whilst I was trying to book everything.
Swedish Massage
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