Serenity Nails & Beauty - Chelsea Reviews

18 Cale Street, Chelsea, London, SW3 3QU

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Reviews are written by customers after their visit.

4.6
688 reviews

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Written by our customers, so you know what to expect at each and every venue.
I used to love this place and have been coming for over 1 year. However, I had to wait 30 minutes for my appointment - definitely not the first time this happened! As much as the people are nice and the job gets done, I think it is unacceptable to (often) be late for an appointment. I have very little time on the weekend and am always late after a manicure / pedicure at serenity. Great team but book well in advance if you have something to attend after…
Really quick and they look great
Average
I was seen by John who was really good and chatted while doing the treatments. Will definitely go back
I arrived for my booking at 11 am last Sunday and the staff didn’t arrive to 11.10. I was then told they do not do waxing on Sunday even though the site accepted my booking and I had 3 reminders of time and date. I received a call approx 1 hr after I left and was told sorry we have been meaning to change our site as we no longer do waxing on Sundays Absolutely appalling as they are still taking bookings for waxing on Sundays when I looked a few days later. I am just pleased I did not prepay
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