Serenity Nails & Beauty - Chelsea Reviews

18 Cale Street, Chelsea, London, SW3 3QU

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Reviews are written by customers after their visit.

4.6
565 reviews

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Written by our customers, so you know what to expect at each and every venue.
I honestly think this is the best gel nail manicure I’ve had and I’ve been to many around the area. The lady who did my nails takes such care with her work. Plus they have a huge selection of colours.
Lovely staff - perfect manicure and huge range of colours!
Nails were ok overall but even though I paid for removal they decided to still charge me on top of that extra claiming they had to remove harder gel - even though it was practically non-existent after the first round of removing it, and I always go for soft gel. It’s my impression the lady simply didn’t remove it properly. I was not even told I’d be charged extra and basically just an excuse to charge extra. Very bad service in this respect.
Looked great but after a week the gel started to crack
Very mediocre — paid for the “Deluxe Spa Pedicure” at £60 for 60-75 minutes. Firstly the man treating me asked me to sit and wait whilst he finished his cigarette The treatment itself was SO basic. Didn’t include anything advertised and the only thing different to the normal pedicures either side of me was they wrapped a hot towel around my feet at the end. Left on tonnes of dry skin, left polish around my nails, my treatment lasted 35 minutes because they “had someone waiting”!!!
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