Serena Beauty & Spa Reviews
Serena Beauty and Spa, 33 Bond Street, Ealing, London, W5 5AS
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1853 reviews
If I could give 0 stats I would. I have been getting eyelash extensions for three years and having relocated to London a year ago am testing out places for good extensions.
Serena is awful. The lashes looked great when they were done but immediately started falling out. I followed typical protocol, not getting wet for 48 hours...still they fell out. One week later and none still remain, but I have clumpy glue around my lashline...and I have a huge event where I am publicly representing my company.
I got lashes in early May and they only just fell out, so this is really just poor skill. I will never go back, which is bad for them as I live locally and would've been a loyal customer.
Treatment by Goi•Eyelash Extensions
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Wonderful staff - professional & friendly. Absolutely love my eyelashes, would not go anywhere else in London.
Treatment by Goi•Eyelash Extensions
Verified review
Manicurist was such a lovely lady. She also did a great job. Would definitely go back.
Treatment by Goi•
PedicureShow all…
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Loved the massage and the staff were very friendly
I'm looking forward to some more massages !
My only comment would be that I have always been asked to to complete a medical questionnaire before treatment and most salons usually ask you to sign a disclaimer form ?
The salon is in the basement - I found it a bit chilly even though it was a very hot day!
Pity about the location otherwise I would have given it 5 stars !
Thai Massage
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