Serena Beauty & Spa Reviews

Serena Beauty and Spa, 33 Bond Street, Ealing, London, W5 5AS

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Reviews are written by customers after their visit.

4.9
1809 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great experience Cute little place and Goi is a very lovely lady, she is friendly and very professional. I would definitely recommend.
If I could give 0 stats I would. I have been getting eyelash extensions for three years and having relocated to London a year ago am testing out places for good extensions. Serena is awful. The lashes looked great when they were done but immediately started falling out. I followed typical protocol, not getting wet for 48 hours...still they fell out. One week later and none still remain, but I have clumpy glue around my lashline...and I have a huge event where I am publicly representing my company. I got lashes in early May and they only just fell out, so this is really just poor skill. I will never go back, which is bad for them as I live locally and would've been a loyal customer.
Wonderful staff - professional & friendly. Absolutely love my eyelashes, would not go anywhere else in London.
Manicurist was such a lovely lady. She also did a great job. Would definitely go back.
very good