It was a wonderful experience. I hadn't had my hair cut for 3 years and was nervous. I needn't have worried. From the moment I walked into Sephora's Fame, I was put at ease. The staff are really friendly. Elijah and I discussed what I wanted and I felt confident and safe under his expertise. I ended up getting 14 inches cut off! Sercan gave me a fantastic blow dry. I have had loads of compliments on my new look and it has given my confidence a real boost!