I went into the salon and confirmed the top three therapists for a firm deep tissue massage. I was given 3 names which I booked one of them. I got the email confirming the treatment and a call shortly after telling me I have booked with x therapist (which was incorrect) am I happy with someone else. I said no, I would like the one I booked. Long story short, I got an email with the incorrect address of the salon (7min late) and a therapist I had never heard of. Disappointing to say the least.
Brigita is the best & the reason I always come back to Secret Oasis for massages. She is so friendly and lovely and an excellent masseuse - she makes all of my aches and pains disappear!
Mira was absolutely fantastic. Took time time to listen to my troubles and really worked everything well. I feel so much better already. Also she’ll be pleased to know ive already ordered a spiked foam roller as per her recommendation.
as a regular customer, my suggestion is if there is a pre-condition before taking a treatment than please state specifically on the website next to the treatment. it should not be raised as a concern after the payment or in middle of treatment. in my case, the spa therapist had no patience listening to me but left me in the treatment room for 6/7minutes with the cleanings cream still sitting on my face. It is fine to ask such question, but the timing was bad. The whole experience was poor