The customer service was really good. I came in hoping to get a consultation for my hair as the reviews said but I kind of got it after the hair wash, however it wasn’t as in-depth as I wanted it to be. My hairdresser was really attentive and she really made me feel comfortable. Near the end of my haircut, I felt like it was a bit rushed since there was another customer waiting. I just had a wash, trim with layers, and a blow dry, which I don’t think was worth £30+ since I’ve been to other places with the same result. However, overall it was good but not sure if I’ll come back since it’s quite pricey.
Great ambience, lovely staff and great value for money. Only issue was the staff were running slightly behind - but made sure I wasn't too late. Only 15 mins.