I was welcomed in a very friendly manner. Elena had a chat with me and quickly understood the exact thing I wanted to do with my hair. She also gave me helpful advice that helped me with my decision making. The end result was exactly as I imagined it
I came in with a disastrous choppy cut because I donated my hair and had to cut it at home. I came out with a gorgeous bob that I have been complimented on every day since! She was very confident in styling my thick hair and managed to keep most of the length despite the uneven cut I came in with. She was a perfectionist with making it even and took her time to make sure it was exactly right before sending me off.