The overall experience was so poor, we had to leave during the massage. We tried to reach out for a refund, they stopped replying. We tried to reach Treatwell, the emails bounced back. So we have no escalated it to Paypal to get a refund. Awful experience overall. Would not recommend it to anyone. Neither Sawadee nor Treatwell
Very promising start when asked if I wanted massage medium or hard and then after my response (very hard) all just went down the hill. I got first few hard presses and then just random stroking (which I hate) for about 45 minutes. After that I was randomly left with towel on my face and I didn’t understand weather to get up or what. After 5 minutes of confusion I got up to check time and yes my 60 minutes was up. It was Mother’s Day gift from my eldest daughter and unfortunately it was a miss
It was a total nightmare from start to finish. Stood waiting outside a locked door until after my appointment started, confusion when I finally got in amongst staff and started 15 mins late. The room was cold and there was no music or water after.