Had a great 30 minute back, neck & shoulder massage. Was asked about personal preferences and focus points before. The massage was very effective and comfortable. Good value.
Sub par facial, nothing bespoke about it (only asked if I had allergies but did not check concerns or target areas), nothing is explained and lacked warmth (she was not rude, just not friendly). Maybe I am just unlucky but disappointing overall experience given the positive reviews from others.