The spa had a lovely relaxing atmosphere, very clean & calming with friendly reception staff. My masseuse, Tina, was great. My only complaint is that she occasionally left the room for a without explaining why. She also had to turn on a bright light a few times during my facial to check on my skin; it would have been better to have a mid-level light on so that the experience could have been more relaxing. Having said that, my skin is clearer than it has been in years so I would recommend
The massage was amazing as always, without a doubt the best massage in Manchester. My therapist was also so lovely. I always go to Sarasin spa & love it.
Cleanliness could definitely be improved by changing the towels on the bed instead of (or in addition to) using the disposable sheet.