A very pleasant experience. Went there for the first time for a wash, cut and blow dry as only recently moved to the area. Mariam was excellent. She gave me competent advice on my hair (also for future colouring), gave me a very nice head massage, and the cut and blow dry were perfect. This was certainly the best styling I ever had (and I've had good ones before). Very happy customer, will definitely return.
I've been coming here for some years, through several staff and management changes. I'm satisfied with what I receive here, on the whole. Have had recent poor experience and am hoping this is just a blip, so am still rating it 4 stars, but with some reservations on that evaluation, as follows. It is easy to forgive two bad errors; three bad errors change the ball game rather; four bad errors demand a re-think; hence, I am re-thinking where I take my custom, and the next booking will tell. Latest story: (a) when I turned up for my booking, my stylist had not, and I had not been advised; (b) stylist cut not only my hair, but my ear, really rather badly; (c) I asked stylist to replace a hair product that had run out, but when I got it home, it was a different, and unsuitable, product (although salon willingly and cheerfully replaced); (d) my last two cuts with new stylist are behaving badly, rather dead, and am unsure what to make of this yet. For now, I live in hopes of getting back on track, because the people are so nice here.