Was informed on arrival the Hot stone massage I had booked was 'unavailble'. Seeing as this was a spur of the moment trip on an impromptu day of, I was happy enough to have the offered Thai massage instead. But no attempt made to contact me prior would have frustrated me had I specifically wanted that treatment.
My husband said his massage was fantastic and Wana was truly skilled and a generally lovely lady. The location was the only challenge as what should have been a peacefully quiet experience, was impacted by the noises of residents movements outside and on the stairway...steel doors slamming, people loud talking and someone shouting. Not at all the fault of Sansara as their service is great but these factors did impact. The location is simple, clean and functional.
My therapist was great, I felt really sorry for her as she was the only one working and she’s was rushed of her feet.
However the owner of the company was there I assume and he sat outside the room very loudly on the phone the whole time and honestly it ruined the whole vibe of the place. He was so loud and it ruined the massage for me.