I booked online via Treatwell and when I turned up there was noone around, I tried both numbers and no answer. Eventually a lady came to the door who was mid massage and said she wasn't expecting me for a massage. She asked if I could wait an 1.5 hours and then I could have a massage!! The salon and it did not look clean or welcoming so I politely declined. I am only happy that I did not pay in advance. This was an hour of wasted time, no massage and a £2 parking fee - I will not return!
The actual massage was great! Tee is very skilled and friendly. My main problem was with the actual setup/ambiance. The two massage rooms are immediately adjacent to the waiting area and reception desk, and the walls have little to no soundproofing. So, during my massage, I heard every conversation/phone call that occurred in the hour I was there. There was some relaxing music which helped, but I think it stopped halfway through, and I had a hard time fully relaxing.