Treatment and staff were excellent but the spa itself is tiny and in need of an update!
As a spa junkie I would rate the so called "spa" and the lack of the therapists basic customer service manners as low as a 2 star crap. The atmosphere was hostile and the pool was as freezing as the therapists attitude. As I walked in instead of welcoming me with a smile I was told that me being 15 minutes late would come out of my 30 minute massage.The head of the shower didn't work properly but I was more than glad to forget about the shower and just go home!
a year agoReport
The spa is quite small and the pool also. Luckily, we were the only people there so we had enough space. My massage was very relaxing. The afternoon tea was disappointing. Not all the teas on the menu were available and the food was pretty average.
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Wonderful massage. Lovely staff. Had the spa to myself. Relaxing swim and then a great afternoon tea. Would really recommend the Sanook spa. Very good value for money too.