Arrived on time ,only to have a walk in put in front of me. Was told there would be at least a 20 min wait ,it would have been longer ,as walk-in customer had not yet been started. There was no apology ,Sarah ,and all staff really just didn’t care,when I said I was on a tight schedule. I was going on holiday same day , so was very upset as had no time to reschedule there or anywhere else. I would not recommend this salon.