I had Emma for a haircut. She was amazing, listened to exactly what I wanted (and what I hated about my haircut that I'd had done somewhere else) and completely transformed my hair into the shape I wanted.
The wax was quick and the technician was friendly. The table was heated which was nice as it was a cold day!
However I had quite a few patched of left-over wax that I had to deal with after and the wax itself is quite wonky.