Booked in fine. My welcome was ok until someone noticeably smarter, slimmer & no doubt richer than me popped in early for her appointment. Then my hair cut was rushed through. It was supposed to be about 25 minutes. The other customer was told she would only have to wait about 15 minutes. I ended up feeling bad about myself and had to trim the stray hairs that had escaped the scissors when I got home. I've been a customer here for a while, but I'm wondering where else to go now.