Salma's is close and convenient for me. So I use Salma's for convenience. They get the job done, but nothing extraordinary. I've had better waxes back home in Australia, but that's a country used to Hollywood waxes-- Harrow is not a place where ladies get Hollywood waxes. Room for improvement. I am also not a fussy customer, the end result is that my hair is removed, and Salma's acheives that.