Too quick - took less than half the amount of time it was supposed to. I was very uncomfortable, the room was too sterile and large, like a doctors room. The bed was old, hard, rickety. The room was outdated. When the waxer went out to “change the wax” I was hopeful but within a few hours of the wax, I had 2 massive whiteheads, which hasn’t happened to me in 2+ years of waxing. It was rushed and I had to finish up with a razor afterwards. Very disappointed and upset, definitely won’t be back
Listening to my wife after she had received her pampering session, she told me that the whole experience was brilliant until going to shower after her body wrap. She believes the shower room requires much needed improvements to enhance the cleanliness of the room.
First time visit to Saks. Was really impressed with the salon itself. I had a gel manicure with Emma who was very friendly, chatty and did a sterling job with my nails....very happy. She also booked me in for an impromptu spraytan which was brilliant. Thank you I will definitely book again.
Victoria was amazing, she made me feel comfortable from the first minute and she instantly understood what I wanted. She was really friendly and skilled, it was clear she had years of experience. I will definitely go back and ask for her again