Lovely therapist (Barbara), professional, efficient and friendly.
I was keen to try out the Sajna salon because I live locally, and like the one in Tooting. My experience of the customer service and the actual massage was poor. Firstly, after having a confirmed appointment at 11.45am the day before, I was told upon arrival that they were in fact busy. They gave me another slot at 4pm on the same day - which is fine - these things happen! But I didn't receive an apology and was made to feel like it was my fault that they had noted my number down incorrectly, therefore I didn't get any messages. They also had my email - and nothing was sent.
Sadly, the massage was no better. It was the worst massage I have ever received. It felt like the masseuse was just stroking my body. I repeatedly asked her to increase the pressure and it barely made a difference. It was so light that it was tickling me - and hardly any attention was paid to the neck or back. She really didn't seem like she knew what she was doing. At £45, this aromatherapy massage was hardly worth taking my dress off for. Sadly, I won't be going there again.
Good wax, not the best. I still have quite a few areas where the hair didn’t come off. The lady left quite a bit of wax on too.
Barbara was fantastic, very friendly and did a great job.
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Great value for money - an upmarket feel salon fit for Wimbledon village with treatments at affordable prices! Always come here