Sajna Beauty Clapham Reviews
48a Clapham High Street, Clapham, London, SW4 7UR
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151 reviews
Came in for eyebrows. Was immediately asked if I had cash and change. Was told to sit down in the chair before I could even ask what the price was! Totally shocked at the lack of customer service
The lady who done my wax was very rough and didn’t even apologise. I was clearly in pain and making it obvious and no form of empathy, just vigorously ripping the wax off of my private area. Which is sensitive.
She was not friendly at all and lacked customer service.
Treatment by Minal•
Hollywood WaxingShow all…
Verified review
I booked a Hollywood wax at Sajna Beauty as my usual waxer has moved away. The staff were friendly and welcoming, but I was left very disappointed with the service itself. After the wax, I realized that the behind area was not included. When I asked, I was told that it’s considered a different service.
This is misleading and dishonest advertising a Hollywood wax, by definition, should include everything front to back. If you don’t offer the full service, it should not be listed as a Hollywood. Customers deserve clarity before booking, not surprise exclusions afterward.
Aside from this, the salon itself was clean and the women were kind, but unfortunately I won’t be returning because of the misleading service.
I’ve been visiting for over a year now and regularly get both eyebrow and bikini wax. The ladies are friendly and always manage to accommodate. Would recommend to anyone
Didn't love my experience here or my service.
Treatment by Minal•Brazilian Waxing
Verified review
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