What a horrible experience! I was kept waiting almost half an hour while staff had an argument amongst themselves, and then finally shown to a treatment room to be told it was busy and left to wait on the stairs for another ten minutes! Eventually I had to leave given I had another appointment and the receptionist was rude and unhelpful - not even offering to fit me in at another time. Very disappointed and will not be back.
This is a really excellent service. Very professional. I had a lovely beautician called Louisa - who I certainly recommend! It is quite hard to get an appointment here but it is certainly worth it when you get there!